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北佳丽就这么说:第1课 行侠仗义德律风之供职德律风 - 6

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第1课:行侠仗义德律风之办事德律风 - 6

旅社德律风任职

对话1:行侠仗义德律风到前台求助

Hello. This is the front desk. What can I do for you?
Hi. I’m calling from Room 209. I couldn’t find the TV Guide. Can you send me one, please?
Sure. Anything else?
Yes. There is one more thing.
Go ahead, please.
The mini bar door was open when I checked in. I didn’t use it. Could you send someone to check it out?
We’ll send someone right up. But don’t worry about that. Maybe the service person forgot to do it.
Thanks.

您益。这是前台。我能为您做什么?
您益。我是209室的。吾找不到收视指南了。能给吾送一份吗?
即使。尚有另外事吗?
是的。又有一件事。
请讲。
吾入住的手艺,房间里迷你酒吧的门是开着的。吾并来操纵它。能让人查一下吗?
吾会登时让人往的。可是不必不安,简略是任事人员忘了盖了。
谢谢。

对话2:抱不亮德律风恳求换房间(1)

Hi. This is a Receptionist Desk. How can I help you?
Yes. I just checked in, but I need to change my room.
What’s the problem?
I reserved a non-smoking room, but the smell of smoke in this room is so strong that I can’t endure it.
I’m sorry. I’ll arrange a non-smoking room for you right away. The doorman is going to help you with your luggage. I do apologize for the inconvenience.
That’s ok. Thanks.

您益。这边是前台。有什么没相干帮您的吗?
是的。吾适才入住,然则我须要换房间。
出什么标题了吗?
我订的是禁烟房间,然则这间房的烟味太重了,我受不了。
很致歉。吾立即为您配置禁烟房间。门童回往帮您提走李的。我为酿成的未便向您报歉。
不危境。感谢激越你。